Terms of service

Terms & Conditions
These Terms and Conditions of Use (the “Terms of Use”) apply to the BBCrafts web site located at www.bbcrafts.com. The Site is the property of B.B. Crafts, Inc. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

BBCrafts reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, BBCrafts grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Color Information

While BBCrafts has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Trademarks
BBCrafts.com custom graphics and button icons are service marks, trademarks, and/or trade dress of BBCrafts and may not be used in connection with any product or service that is not offered by BBCrafts in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BBCrafts. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Applicable Law
The Sites is created and controlled by BBCrafts in the State of California, U.S.A. As such, the laws of the State of California will govern these Terms of Use, without giving effect to any principles of conflicts of laws. BBCrafts reserves the right to make changes to its Web site and these Terms of Use at any time.

Terms of Sale

i. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.

ii.The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Tax Information:

Sales taxes will be applied to California residents which percentage varies on local tax rates. Unfortunately we do not offer any tax exempt programs.

Shipping Policy:

All orders must be shipped to physical address. No PO BOX allowed. Our company aims to provide the most reliable services by providing shipping confirmations and tracking numbers on all orders. While FedEx or USPS are liable for any misdelivered packages we first require a claim to be filed which claims can take up to 1 week and requires client's participation in initiating investigation with local office. However in the event that FedEx concludes investigation with driver confirming package was delivered correctly we are not responsible for any stolen packages after it's been confirmed as Delivered. It is consumer's full responsibility to provide a safe address for delivery and to monitor package transit for delivery since we are not liable for any stolen goods.

Cancellation Policy:

We start working on your order as soon as it is placed, so to ensure quality and timely processing we are unable to cancel, make any changes or modifications to an order after it has been placed and confirmed. However, you may be able to cancel your order if your order meets the time limit depending on what delivery option you’ve chosen or if order has been delayed further than our normal processing time of 1-3 business days.

Express Service (3-Day, 2nd Day or Next Day) - 15 minutes after completing your order.

Standard & Flat Rate Service Delivery - 30 minutes after completing your order.

If your order is within the time limit please contact us immediately via email or live chat to request cancellation. If the cancel option is not available, you can return any unwanted items for a refund once you’ve received your order. We do regret to inform you we do not offer pre-paid labels for returning products, and we apologize for any inconvenience this may cause. For packages refused or return to shipper the return postage

Pre-Order Policy:
Please note by placing an order containing Pre-Order items you are in agreement and acknowledge that the product(s) will be held and shipped until the indicated date, no exceptions. Also if you place an order containing Pre-Order products, the entire order will be held and shipped entirely until date. There are no 2nd shipments available. Therefore if you require products immediately you may place a separate order. In the event that a product sells out and becomes Pre-ordered we have the right to hold orders if merchandise will arrive within 1 working week. We are not responsible for any expedited services due to Pre-ordered merchandise delayed. Your Wedding Linen Inc. reserves the right to refuse or cancel any orders.

 

Express Service Policy:
For express orders such as 3rd day, 2nd day and Next Day these orders must be placed before 1:00 pm (Pacific Standard Time) to be shipped the same day. Express orders placed after cut off time will be shipped on the next available business date. Please keep in mind that delivery time excludes the date of order, so time would start the day after it's been shipped. All express services are strictly Monday-Friday deliveries only, we do not offer any Saturday or weekend deliveries. For instance, if you place the order on Wednesday with 3rd Day prior to 1:00 pm(PST), it will arrive on Monday. Unfortunately express service fees are non-refundable and non-negotiable so no adjustments will be made.
Disclaimers
BBCRAFTS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied . ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. BBCRAFTS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. BBCRAFTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BBCRAFTS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY BBCRAFTS SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST BBCRAFTS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

Text Marketing & Notifications

By consenting to BBCrafts.com’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at webmaster@bbcrafts.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy https://www.bbcrafts.com/policies/privacy-policy to determine how we collect and use your personal information.

Arbitration and Class Action Waiver Agreement:

Arbitration:

By using or purchasing BBCrafts.com products or services, you agree that any controversy, claim, action, or dispute between you and BBCrafts.com arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of BBCrafts.com’s website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.

Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.  

Arbitration Procedures:

Claims shall be heard by a single arbitrator. Arbitrations shall be held in San Bernardino County, California, California, United States but the parties may choose whether to appear in person, by phone, or through the submission of documents.  The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the California, without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void or voidable shall be determined exclusively by an arbitrator, and not by any court.

Exclusion from Arbitration:

Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first purchase any of BBCrafts.com’s products or services (the “Opt-Out Deadline”). You may opt out by mailing a written notification to BBCrafts.com 14020 Central Avenue, Ste 540, Chino California 91710 USA. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt-out will have no adverse effect on your relationship with BBCrafts.com. You are responsible for ensuring BBCrafts.com’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt.  Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Claim in arbitration.

Class Action Waiver:

You and BBCrafts.com agree that you may bring or participate in Claims against BBCrafts.com only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.  Unless both you and BBCrafts.com agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

BBCrafts reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.